A private Swiss bank’s stock price dropped drastically after it disclosed a significant exposure to a troubled client—and social media amplified the news.
Winning Gen Zers’ deposits will depend on capturing their attention and trust early in the customer journey. At the discovery and consideration stages, Gen Zers’ habits are very different than those of other generations, per our inaugural survey of 1,488 US banking consumers. That means banks must rethink their marketing strategies to best appeal to this generation’s preferences.
Customers want more transparency in banks’ lending decision-making processes and more control over the data that factors into them.
YouTube is the top social media platform that US Gen Z consumers turn to for banking information, per our survey.
This time, it’s the former CEO of the world’s largest bitcoin and altcoin crypto exchange.
Consumers are turning to the payment method to mitigate financial pressures this holiday season, but overextension concerns persist
On today’s podcast episode, we examine insights from our US Banking Consumer Habits report, based on a proprietary survey of 1,500 US adults. • In our “Headlines” segment, we break down Gen Z’s saving habits and discuss how the demographic is poised to open up a lot of new bank accounts. • In “Story by Numbers,” we talk about how banks can create an authentic presence on social media to attract new customers. • In “For Argument’s Sake,” we debate whether Gen Zers place little value on most forms of advertising, including traditional TV, out-of-home, radio, print, and podcast ads. Listen to the discussion with host Rob Rubin and our analysts Lauren Ashcraft and Tiffani Montez.• In our “Headlines” segment, we break down Gen Z’s saving habits and discuss how the demographic is poised to open up a lot of new bank accounts. • In “Story by Numbers,” we talk about how banks can create an authentic presence on social media to attract new customers. • In “For Argument’s Sake,” we debate whether Gen Zers place little value on most forms of advertising, including traditional TV, out-of-home, radio, print, and podcast ads. Tune in to the discussion with host Rob Rubin and our analysts Lauren Ashcraft and Tiffani Montez.
But that offering alone isn’t enough to attract their business.
We capture how payment providers are innovating to meet new preferences and capture this vital volume in four trends
Chairman Martin Gruenberg faces calls for his resignation.
This could make it harder for riskier consumers to get approved for credit cards in the future
Its expansion reflects a financial sector trend of finding new modes for profit generation amid market volatility.
JPMorgan and Capital One dominated the top spots across all categories, demonstrating their investment in expert staff.
Showing card account info takes away an important touchpoint for banks and puts Apple at the center of the relationship
Financial institutions will need to jump through some hoops to attract these young adults and build long-term relationships with them.
On today’s podcast episode, we discuss the future of the bank branch. • In our “Headlines” segment, we chat about why banks are closing so many branches and how consumers want more digital experiences. • In “Story by Numbers,” we explain what Curinos defines as branch share and why it used to account for more primary new accounts than it does today. We also discuss the value of closing a branch in order to save operating expenses in a low-rate versus high-rate environment. • In “Pretend CEO,” we look at regional banks and their deposit portfolios in a high-rate environment. Listen to the discussion with host Rob Rubin and Curinos director Andrew Hovet.
Its growth and cost-cutting measures brought the BNPL fintech its second straight profitable quarter. And it’s projecting full-year profitability for FY 2024
The FTX founder will face the consequences of his illegal crypto dealings—but how does publicity around the trial affect the financial services industry?
Banks that abruptly close customer accounts without clear explanations lose business and trust in their brands.
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