Products

Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About Insider Intelligence

Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how Insider Intelligence came to be.
Learn More
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about Insider Intelligence.
Contact Us
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Events
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Podcasts
Tune in to eMarketer's daily, weekly, and monthly podcasts.
Learn More

Grocery ecommerce is gaining momentum in the US but declining in the UK. Here’s why

US grocery ecommerce sales will grow 17.4% in 2024 to total $219.04 billion, according to our forecast. Meanwhile, UK grocery ecommerce sales will grow only 5.1% to total $37.06 billion in 2024.

Both markets saw major bumps in grocery ecommerce adoption during the pandemic, but while this trend is still on the rise in the US, adoption is lower in the UK. Here’s why.

Blame inflation

The main reason for the UK’s in-person grocery habits is the cost-of-living crisis. “We’ve had very high prices for food, fuel, household energy, interest rates have gone up, and that means that people are really having to prioritize cost over convenience,” said our analyst Carina Perkins on a recent episode of our “Behind the Numbers: Reimagining Retail” podcast.

As a result, people have switched to shopping in-store to avoid delivery costs and are shopping at discount stores like Aldi and Lidl, which have a minimal ecommerce presence.

Why aren’t these trends the same in the US?

On a smaller scale, they are. “There has been a little bit of a pullback, particularly around grocery delivery over the last couple of months, and I do think that that is a result of persistent inflation, particularly for the price of groceries online,” said our analyst Blake Droesch. In fact, 2023 US grocery ecommerce sales grew at 18.4% compared with the 17.4% we forecast for 2024.

“I think this temporary pullback in delivery is going to be short-term,” said Droesch. “Once people feel a little bit more confident about the price of groceries, that allure of the convenience of delivery is going to come back and people are going to continue to use that option,” he said.

Grocery ecommerce sales will remain high in the US because the shoppers who already are buying groceries online are spending more, and because Walmart and Amazon are incentivizing online shopping.

Different strokes

A lot of US trends in grocery ecommerce are a result of Walmart and Amazon offering cheap delivery options and making their membership programs really valuable, but Droesch and Perkins both attribute some ecommerce trends to shopper habits.

“At the end of the day, consumers in the US enjoy the conveniences of delivery, but they’re not necessarily willing to pay an exorbitant fee,” said Droesch, emphasizing the perceived value of Walmart+ and Amazon Prime memberships to these shoppers.

“People just prefer shopping in stores in [the UK], and I don’t think that’s going to drastically change anytime soon, but it will start ticking up again in the future,” said Perkins.

Listen to the full episode.

 

This was originally featured in the Retail Daily newsletter. For more retail insights, statistics, and trends, subscribe here.